Express Shipping:

• With our Express shipping option, your meat will arrive guaranteed frozen.
• This method is ideal for customers who prioritize receiving their meat fully frozen upon delivery.
• We use a larger quantity of dry ice and faster transit times to ensure that your meat remains frozen during transportation.
• While Express shipping is more expensive, it guarantees the highest level of freshness and quality upon arrival.
• We pack your order in insulated shipping boxes and include sufficient dry ice and ice packs to maintain frozen temperatures throughout the journey.

Economy Shipping:

• Our Economy shipping option offers a more affordable alternative for customers.
• While your meat will still arrive partially frozen, this method may allow for some thawing during transit.
• We use a smaller quantity of dry ice and slightly longer transit times compared to Express shipping.
• Economy shipping is suitable for customers who prioritize affordability and are comfortable with their meat arriving partially frozen.
• Similar to Express shipping, we utilize insulated shipping boxes and ice packs to help maintain lower temperatures during transportation.

Both shipping methods are designed to ensure that your meat arrives in optimal condition, with the choice between Express and Economy catering to different preferences and budget considerations.

Coverage Area: We offer free local delivery within a 70-mile radius of our farm, covering many areas in and around the Dallas-Fort Worth metroplex.

Delivery Fee: No delivery fee for orders within the 70-mile radius.

Delivery Time: Local delivery can take up to one week, though it is usually much faster.

Product Condition: All meat is delivered 100% frozen to ensure it remains in perfect condition upon arrival.

If Not Home: Customers are asked to leave a cooler at the front door if they are not home to receive the delivery. This helps keep the meat frozen and safe until it can be retrieved.

Notification: We notify customers of the delivery date via email or text as soon as possible.

We ship everywhere in the contiguous United States. (We do not ship to Alaska, Hawaii, American Samoa, U.S. Virgin Islands, Northern Mariana Islands, Guam or Puerto Rico.)

We ship orders every Tuesday to ensure maximum freshness and timely delivery of our products. Orders placed by Monday, 12 PM Noon Central Time will be shipped the same week.

Your order is shipped with dry ice. Depending on transit time, your order may arrive partially frozen. If your order arrives slightly thawed but still cold to the touch, it is safe to place in your refrigerator or freezer. We only do small batches which means your meat is very fresh. Additionally, your meat is vacuum-sealed to limit exposure to oxygen, which means it can be stored without risk of freezer burn or spoilage, even if it has slightly thawed during delivery. 

Unfortunately, due to the nature of our products, we cannot accept returns on perishable items. However, if you have any concerns about the quality or condition of your order, please reach out to us, and we will do our best to address them. Please make sure to send us a picture of the inside of the box with the product still in there.

If your order arrives damaged or with missing items, please contact us immediately. We will work with you to resolve the issue and ensure you receive the products you ordered in satisfactory condition. Please make sure to send us a picture of the inside of the box with the product still in there.

Our meat is processed using the highest standards of hygiene and safety. We work with trusted local partners who adhere to strict regulations and guidelines set forth by regulatory authorities. Our goal is to provide you with meat products that are fresh, flavorful, and of the highest quality.

Yes, our meat is processed at USDA-certified facilities to ensure compliance with food safety regulations and standards. You can trust that our products meet the highest quality and safety standards set forth by the USDA.

At Hoffmann Farms, we are committed to ethical and sustainable farming practices. Our animals are raised in a natural environment, with access to spacious pastures and clean water. We prioritize their health and well-being by providing them with a balanced diet free from hormones and antibiotics.

No, we do not use hormones or antibiotics in the raising of our animals. We believe in natural, holistic approaches to animal health and well-being, and we strive to provide them with the best possible care.

Yes, we do feed soy to our chickens. While soy is a component of their diet, the main sources of nutrition for our pasture-raised chickens come from eating bugs, grass, legumes, and cover crops. It's important to note that the consumption of chicken meat from birds that have been partially fed soy typically does not affect individuals with soy allergies, as the proteins are broken down during digestion.